We hope you love every piece from Urban Unique. If you're not completely satisfied, we're here to help.
Returns
You can return your order within 14 days of receiving it.
To be eligible for a return, items must be:
◇ Unworn and unused
◇ In their original condition
◇ With all tags attached
Please note that return shipping costs are the responsibility of the customer.
Exchanges
At this time, we do not offer direct exchanges. If you would like a different size or item, please return your original purchase and place a new order.
Refunds
Once we have received and inspected your return, we'll process your refund to your original payment method. Please allow 5–10 business days for the refund to appear in your account.
Questions?
If you have any questions about returns or refunds, please contact us through our Contact page.